Everything you need to get the most out of Tincyglo
Where to start
Help Center
Searchable answers to the most common account and app questions.
Documentation
Full product and API documentation for developers and admins.
FAQs
Quick answers on accuracy, privacy, billing, and plans.
Community
A space for users and partners to share routines, tips, and feedback.
Tutorials
Step-by-step walkthroughs for getting the most accurate scan.
Guides
In-depth guides on skin markers, ingredients, and building a routine.
Frequently asked questions
Use even, natural or indoor lighting, remove makeup, and hold your phone at eye level about 30cm from your face. The app will flag if lighting conditions may affect accuracy.
Full REST API reference, SDKs, and webhook documentation live on our Developers page.
Use the contact form and select ‘Support,’ or post in our community — our team reviews both regularly.
Yes — our community space is where users share routines, ask questions, and give product feedback directly to our team.