Privacy Policy
This Privacy Policy explains how Tincyglo collects, uses, discloses, and protects information when you use our website, app, and API — including skin scan images and the AI-derived results generated from them.
1. Information we collect
Account information: name, email address, and authentication data when you create an account.
Scan data: photos submitted for analysis, and the skin markers, scores, and routines generated from them.
Usage data: device type, app interactions, and API request metadata used to operate and improve the service.
2. How we use information
To generate your skin analysis, score, routine, and recommendations.
To operate, maintain, and improve the platform, including fraud prevention and abuse detection.
To communicate with you about your account, product updates, and — where you've opted in — marketing.
3. AI model training
Scan images are not used to train shared or general-purpose AI models without your explicit, revocable opt-in, which you can manage by contacting us at any time.
4. Data sharing
We do not sell scan data. We share information with service providers (such as cloud infrastructure and analytics vendors) under contractual confidentiality obligations, and with clinical or enterprise partners only where you've authorized that connection.
5. Your rights
Depending on your location, you may have the right to access, correct, export, or delete your personal data, including scan history, by contacting us at any time.
6. Data retention & security
Data is encrypted in transit and at rest and retained only as long as needed to provide the service or as required by law. See our Security page for technical detail.
7. Children's privacy
Tincyglo is not directed to children under 16, and we do not knowingly collect data from them.
8. Changes to this policy
We'll notify you of material changes to this policy in-app or by email before they take effect.
9. Contact us
Questions about this policy can be sent to neha@tincyglo.com.